Privacy Policy
Effective January 1, 2026
Thermal Gilroy Spray Foam Insulation, insulationgilroy.com, office@insulationgilroy.com
Who this policy covers
Thermal Gilroy Spray Foam Insulation is an insulation contractor based in Gilroy, CA. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this site, starting from our home page, and to the messages you send us through it. If you'd like to know more about who we are before you reach out, our About page has that.
Information you give us
When you fill out our contact form, call us or email us, you give us details like your name, phone number, email address, the address of the house and a description of the job. We ask for these so we can reply, set up an estimate and know what we're walking into before we arrive.
Our contact form is run by an outside form service, so what you type is sent to that service and then passed to us. Please don't put payment card numbers, passwords or other sensitive details in the form, because we don't need them to answer your question.
Information collected automatically
Like most websites, ours can collect basic technical information when you visit, such as your browser type, device type, the pages you look at, how long you stay and the site that sent you here. We use this in summary form to see which pages people find useful and what needs fixing.
This information is gathered through cookies and similar tools, which are small files your browser stores. You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to answer your questions, schedule and carry out estimates and work, send quotes and invoices, and follow up on a job we've done for you. We also use site information to keep the website running well and to improve it.
We don't sell your personal information, and we don't share it with other businesses for their own marketing. We share it only with the services that help us run the business, like our form, email and website hosting providers, or when the law requires it.
How long we keep it
We keep contact and job details for as long as we need them to do the work, answer questions about a past job, honor our guarantee and keep the business records the law requires. When we no longer need something, we delete it or remove the parts that identify you.
Website usage information is kept in summary form and isn't used to identify you personally.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it, and we'll do so unless we have to keep it for a legal or business record. You can also ask us to stop contacting you at any time.
Depending on where you live, including California, you may have further rights under state privacy law. We won't treat you differently for asking about any of them.
Keeping your information safe
We take reasonable steps to protect the information you send us and limit who can see it. No website or email system is completely secure, so we can't promise that information sent over the internet will never be intercepted.
Children's privacy
This site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the services we use change. The current version is always the one posted on this page.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (669) 205-6284 or use the form on our Contact page. We'll reply within 1 business day and let you know what we can do.